As Customer Expectations and Labour Laws Become More Complex, Retailers Need Tools That Allow Them to Respond to Customer Demands and Optimise Labour Productivity
RBTE Expo 2017 Stand #131
London, UK, April 13, 2017: Reflexis invite retailers to visit our stand (#131) at the Retail Business Technology Expo on May 8-9, 2017 in London. Show attendees will be able to meet Reflexis executives, discuss their current retail challenges, and learn how Reflexis solutions enable them to solve their pressing problems.
European retail, hospitality, and restaurant chains are facing more problems from both inside and outside the four walls of their stores. Competition from online pure-plays, changing customer expectations, and new labour laws are impacting retail strategy by adding new layers of complexity. Reflexis solutions help retailers streamline their corporate-to-store communications, optimise labour operations, and drive best-practice actions by employees to respond to unexpected events, all so that store managers and associates provide the best possible customer service.
‘There is a growing need for brick-and-mortar locations to respond to changing conditions in real time instead of depending on out-dated forecasts and reports,’ says OP Choudhary, Head of Operations, EMEA. ‘If retailers can up the ante in customer service and multi-channel execution, they will provide a key differentiator when competing with online pure-plays for customer loyalty’.
About Reflexis Systems, Inc.
Reflexis helps retailers simplify store operations and better engage customers to uncover profit. The Reflexis platform of real-time store operations, task management, retail store auditing, time and attendance, workforce management (labour budgeting, forecasting, and scheduling), employee self-service, mobile apps, and analytics enables retailers to align store labour & activities to corporate goals and institutionalise best-practice response to real-time exceptions and alerts.
Since 2001, more than 200 of the world’s best retailers in multiple vertical categories have reported dramatic improvements in store-level compliance with corporate strategies and increased revenue and profitability after implementing Reflexis solutions.
Reflexis Systems, Inc. is privately held and headquartered in Dedham, Massachusetts and has offices in Atlanta, London, Düsseldorf, and Pune (India), with additional sales presence across Europe and Latin America. For more information, visit: www.reflexisinc.com. Follow Reflexis on: LinkedIn | Facebook | Twitter | YouTube | Google+ | Instagram